Understanding Order Status

You may log into your account at any time to check the status of your order. Below is a list of order status's that you will see and what they mean.

You may check your order status at anytime by simply clicking on the "log in" link in the top left hand corner of the cart's homepage.

If you have checked out using the money order option your order status will stay at pending until your money order has been received.
If you have paid with a credit card your order status will stay at pending until we have run your card. Either we are not at the computer or we are getting your order packaged to see if you will receive a shipping credit.

You will see this status when you have paid with PayPal, this means that we have received your order and your payment.
You will also see this status once we have run your credit card. You will receive a notification by email and on your account page that your order has been upgraded to processing along with your receipt # for your transaction.

As soon as we have dropped your order off to be shipped we will mark your order as being shipped. If you have paid by PayPal you will receive a notice by email giving you a tracking number for your package. If you have paid by credit card or money order you can get your tracking number by logging into your account and checking the notes section of your status.
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